US Doctor Online — For Australians & Kiwis in the USA

Over 1 million Australians and 300,000+ New Zealanders visit the United States every year. The single most popular destination is Hawaii (closest US state for most Aussies at 9-10 hours from the east coast, 6 hours from Auckland) — Oahu, Maui, Big Island, and Kauai host hundreds of thousands of Aussie and Kiwi holidaymakers annually. Other top destinations: California coast (LA, SF, San Diego), Las Vegas (Grand Canyon gateway), New York City, Orlando, Alaska cruise ports (from Seattle or Honolulu), Colorado/Utah ski resorts during Australian winter (Jun-Sep). Tens of thousands more are on the E3 specialty-occupation visa (reserved for Australian professionals under AUSFTA). Australia has Reciprocal Health Care Agreements (RHCAs) with 11 countries — UK, Ireland, NZ, Sweden, Netherlands, Finland, Norway, Belgium, Slovenia, Malta, Italy — NOT with the USA. NZ public health covers NZ and reciprocally AU/UK, not USA. US urgent-care without insurance runs AUD $300–$675; US hospital ER exceeds AUD $2,300–$7,600+ with large upfront deposit. ChatWithDr fills this gap at flat AUD $60 ($39.99 USD) cash-pay consultation, 24/7 across all 50 US states, DC, Puerto Rico, Guam. No US SSN, no permanent US residence (use the temporary US address where you are staying), no US insurance, no own US phone required. Australian or NZ passport accepted; ESTA Visa Waiver, B1/B2, E3 (Australians only), J1 all welcome. Australian Visa/Visa Debit/MC/MC Debit/Amex from CommBank, NAB, Westpac, ANZ, Macquarie, Bank of Queensland, Bankwest, Bendigo, ING Australia; NZ cards from ANZ NZ, ASB, BNZ, Westpac NZ, Kiwibank, TSB, SBS. IMPORTANT: EFTPOS-only cards (AU) and NZ EFTPOS cards do NOT work internationally — card needs Visa or Mastercard logo. Charge shows as $39.99 USD; bank converts to ~AUD $60-62 / NZD $65-68 plus typical 2.5-3% fee (waived by Wise, Revolut, 28 Degrees, ING Orange Everyday, Qantas Travel Money). For US phone field, enter ChatWithDr support line 919-588-2428; case updates and chat access codes arrive at email. Long-haul flight UTI is the #1 Australian-visitor scenario we treat — 14-hr SYD-LAX, 15-hr MEL-LAX, 10-hr AKL-LAX routinely cause UTIs in women; ChatWithDr prescribes standard US UTI antibiotics (Nitrofurantoin/Macrobid, Bactrim) to CVS/Walgreens/Longs Drugs Hawaii same-day. Altitude sickness common for Aussies skiing Colorado (Denver 5,280ft; Aspen/Vail/Breckenridge 8,000+ft) and Utah (Park City 7,000+ft) — Acetazolamide (Diamox) prescribed when clinically appropriate. Australian Rx refills: Perindopril/Ramipril/Amlodipine/Irbesartan/Candesartan (BP), Atorvastatin/Rosuvastatin/Simvastatin (cholesterol), Levothyroxine/Eutroxsig/Oroxine → Synthroid, Ventolin/Symbicort/Seretide (asthma), Escitalopram/Lexapro/Sertraline/Zoloft/Fluoxetine/Venlafaxine (antidepressants), Metformin/Diabex/Gliclazide (diabetes). Controlled substances CANNOT be issued via US telehealth to first-time patient: Panadeine/Panadeine Forte/Mersyndol (codeine), Endone/OxyContin, Tramadol, Temazepam/Normison, Diazepam/Valium, Alprazolam/Xanax, Zopiclone/Imovane, Zolpidem/Stilnox, Dexamfetamine, methylphenidate/Ritalin/Concerta. AU ↔ US medication names: Panadol = Tylenol (paracetamol); Nurofen = Advil/Motrin (ibuprofen); Ventolin = same (salbutamol/albuterol); Claratyne = Claritin (loratadine); Telfast = Allegra (fexofenadine); Codral = DayQuil/NyQuil; Voltaren = same; Bonjela = Anbesol/Orajel; Stemetil = Compazine (Rx); Eutroxsig = Synthroid. After payment, Stripe payment receipt ($39.99 "Telehealth Consultation") + booking-confirmation email delivered automatically; diagnosis/treatment/Rx visible in doctor-patient chat portal via secure code. Whether Australian/NZ travel insurance (Cover-More, 1Cover, NIB, Allianz Global Assistance AU, Medibank Travel, Bupa Travel, Travel Insurance Direct, Fast Cover, Zoom, InsureandGo Australia, Travel Guard Australia, QBE, RACV, RACQ, AA Australia, Southern Cross NZ, nib NZ, State NZ) reimburses depends on individual policy — many excesses (AUD $100-250) exceed the $39.99 fee. Zero impact on ESTA. Also accessible via /australian-visitors, /nz-visitors, /new-zealand-visitors, /kiwi-visitors (301 redirect).

Medically reviewed by Dr. N. Panchal, MBBS, DrPH, MPH · Updated 2026-10-16

Frequently Asked Questions

Can Australians and New Zealanders see a US doctor online while visiting the USA?

Yes. If you are physically located in the United States — in Hawaii, California, Nevada, New York, Florida, or any other US state — you can book a $39.99 USD (~AUD $60 / ~NZD $68) online consultation with a US-licensed, board-certified physician. No US citizenship, Green Card, SSN, or US insurance required. An Australian or NZ passport is accepted; ESTA Visa Waiver (both AU and NZ qualify), B1/B2, E3 (Australians), or J1 visa visitors welcome.

Does Australian Medicare or NZ public health cover me in the USA?

No. Australia has Reciprocal Health Care Agreements with 11 countries (UK, Ireland, NZ, Sweden, Netherlands, Finland, Norway, Belgium, Slovenia, Malta, Italy) — NOT with the USA. NZ public health covers NZ and reciprocally AU/UK, not USA. US hospitals and pharmacies will not accept Australian Medicare or NZ NHI numbers. US urgent-care without insurance runs AUD $300-$675; US ER exceeds AUD $2,300-$7,600+.

Do Australian and NZ credit cards work?

Yes. Any Australian Visa/MC/Amex from CommBank, NAB, Westpac, ANZ, Macquarie, ING Australia, Bendigo, Bankwest — and NZ cards from ANZ NZ, ASB, BNZ, Westpac NZ, Kiwibank, TSB — work. IMPORTANT: Australian EFTPOS-only cards and NZ EFTPOS cards do NOT work internationally; card needs a Visa or Mastercard logo on the front. Charge shows as $39.99 USD; bank converts to AUD ~$60-62 / NZD ~$65-68 plus 2.5-3% fee (waived by Wise, Revolut, 28 Degrees, ING Orange Everyday, Qantas Travel Money).

Post-long-haul-flight UTI is really common — can ChatWithDr help?

Yes, this is our #1 Australian-visitor scenario. 14-hour Sydney-LAX, 15-hour Melbourne-LAX, 10-hour Auckland-LAX flights routinely cause UTIs in women (dehydration + holding it in + cabin conditions). ChatWithDr physicians diagnose from intake form symptoms and prescribe standard US UTI antibiotics (Nitrofurantoin/Macrobid or Bactrim) same-day to CVS/Walgreens/Longs Drugs Hawaii. $39.99 USD (~AUD $60). Don't lose a day of your Hawaiian or Californian holiday to urgent care.

Australian medication brand names vs US — quick reference?

Panadol = Tylenol (paracetamol/acetaminophen); Nurofen = Advil/Motrin (ibuprofen); Ventolin = same (salbutamol/albuterol inhaler); Claratyne = Claritin (loratadine); Telfast = Allegra (fexofenadine); Codral (cold) = DayQuil/NyQuil; Voltaren = same (diclofenac); Bonjela = Anbesol/Orajel; Stemetil = Compazine (Rx prochlorperazine); Eutroxsig/Oroxine = Synthroid (levothyroxine). Panadeine/Mersyndol contain codeine — Rx-only in US. Use active-ingredient names when talking to ChatWithDr doctor.

I'm on a Colorado or Utah ski trip and have altitude sickness — what can ChatWithDr do?

Altitude sickness is common for Aussies skiing Colorado (Denver 5,280ft; Aspen/Vail/Breckenridge 8,000+ft) and Utah (Park City 7,000+ft). Symptoms: headache, nausea, dizziness, insomnia, shortness of breath on mild exertion. ChatWithDr physicians can advise on acclimatisation, prescribe Acetazolamide (Diamox) if clinically appropriate, and recommend supportive care. For severe altitude sickness (confusion, extreme breathlessness at rest, wet cough) seek emergency care — this can be serious.

Will Cover-More / 1Cover / NIB / Medibank / Allianz Australia reimburse?

It depends on your specific policy — contact your insurer directly. What ChatWithDr emails automatically: Stripe payment receipt ($39.99 'Telehealth Consultation' charge) + booking-confirmation email with Booking ID. Diagnosis/treatment/Rx visible in the doctor-patient chat portal via secure code. Many Australians find the $39.99 is below their policy excess (AUD $100-$250) and simply pay direct.

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