Frequently Asked Questions
How does ChatWithDr work?
Simply choose your condition, complete our secure medical intake form, and a licensed physician will review your case. You'll receive diagnosis and treatment, including prescriptions sent directly to your pharmacy, typically within 2 hours.
How much does a consultation cost?
Our standard telehealth consultation is $39.99. This includes physician review, diagnosis, treatment plan, and any necessary prescriptions. No hidden fees or subscriptions.
Are the doctors licensed?
Yes, all our physicians are board-certified and licensed to practice medicine in the United States. They undergo thorough credential verification.
Can I get prescriptions online?
Yes, our licensed physicians can prescribe appropriate medications based on your consultation. Prescriptions are sent electronically to your preferred pharmacy.
Is ChatWithDr HIPAA compliant?
Yes, ChatWithDr is fully HIPAA compliant. We use enterprise-grade encryption to protect your medical information and maintain strict privacy standards.
What conditions can you treat?
We treat a wide range of conditions including UTIs, sinus infections, cold and flu, allergies, skin conditions like acne and rashes, erectile dysfunction, birth control, STI testing, and many more. Visit our Find Care page for a complete list.
How fast will I hear from a doctor?
Our average response time is under 2 hours. Many patients receive their diagnosis and treatment plan within 1 hour during peak hours.
Do you accept insurance?
While we don't bill insurance directly for consultations, you can use your insurance at the pharmacy for any prescribed medications. We accept HSA and FSA cards for payment.